Frequently Asked Questions

What is matrimonymanagement.com?
matrimonymanagement.com is the fastest growing matrimonial portal in India, promoted by The Times of India group, the largest media & entertainment conglomerate in the country.

What does matrimonymanagement.com do?
We offer a superior matchmaking experience for prospective brides and grooms to meet and communicate with each other by expanding the opportunities available to meet potential life partners and build fulfilling relationships.

Why is matrimonymanagement.com useful and how is it beneficial?

matrimonymanagement.com is an idea to bring together million single hearts on one platform to find their desired partner for lifetime. It is also very simple to go through the procedure of finding your life partner with matrimonymanagement, you just have to give us your information and simply describe your desired partner profile. And stay assured because rest all is our job.

• Our endeavour is to provide superior technology, in-depth research, valuable matrimonial services, and above all the highest quality of customer service delivered with warmth, understanding, respect, and spirit.
• matrimonymanagement.com is a VeriSign secure site, ensuring complete safety of online payments and credit card details.
• We have a 24-hour customer service team for your assistance & response.
• We protect member security/privacy and have strict abuse prevention & reporting.
• We organize weekly community Swyamvars across the country.

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How can I register on matrimonymanagement.com?
Registering is a simple process. Click “Register Now” on the homepage to open a 5-step form:

• Provide email, mobile and partner preferences.
• Fill basic, socio-religious, lifestyle, education, occupation, and address details.
• Add up to 15 photos (3 albums), including Facebook import.
• Add hobbies, interests, and astro details.
• Add family details and finish your profile.

How can I complete/Edit my profile?

• Click profile image/name on top right.
• Select “edit profile”.
• Edit sections like basic, physical, education/work, religion/astro, family, lifestyle and contacts.

What are the benefits of registering?

• Send personalized messages for free.
• Get daily matches in inbox & instant matches after registration.
• Interact with lakhs of active members for fast results.

Can I register on behalf of a relative/friend?
Yes. You can register on behalf of a relative or friend.

How much do I have to pay to register?
Registration is absolutely free.

How long does it take to register?
About 5 minutes to register and 10 minutes to complete profile.

The form seems lengthy. Must I fill it entirely?
Yes, detailed profiles help you get better matches and responses.

What is a Profile ID? Is it important?
Auto-generated unique ID that helps others find your profile quickly.

Any DOs & DON'Ts while creating profile?

To do:

• Complete profile during registration.
• Verify phone/email.
• Add photos to increase responses.
• Add partner preferences & astro details.
• Keep profile updated for fresh matches.

Not to do:

• Do not leave fields incomplete.
• Do not skip photo upload.
• Do not give incorrect information.

Email already registered error?
You already have an account with that email. Use “Forgot password” or register with a new email.

What is partner profile?
Details of your desired partner – helps matching.

I can't find info I need?
Share your feedback via Feedback.

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Where can I upload my photograph?
Upload on “My Profile” page. You can also import from Facebook.

DOs & Don'ts while uploading photo?

• Format: JPG, GIF or PNG.
• Max size: 4 MB each.
• Ideal size ≥ 260×360 px (or 3.5×5 in).
• No nudity/violations/copyrighted images.

How do I add photographs?

• Log-in → My Profile → Upload Photo → Browse → Upload.
• Up to 5 photos per album, 3 albums total.

Can I add normal printed photo?
Yes. Send by courier and we will scan/upload for free.

Address:
Matrimony Management
H-No:3-8-442, Road No:1, Suryodaya Colony, L.B.Nagar, Hyderabad
Contact: 040-60020999
Email: info@matrimonymanagement.com

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How do I login and logout?

• Login: Click Login, enter Email/Matrimony ID/Mobile + password.
• Logout: Click profile image/name → Logout.

Can I stay permanently logged in?
Yes. Select “Keep me signed in”. Logout manually when needed.

Is it safe?
If you share a computer it may be unsafe. System will request login after 30 mins idle.

Can members see me online?
Yes, if they are in your contact list.

Forgot password?
Use “Forgot Password” link and reset from email.

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How can I search for my partner?
Login and click Search. Choose your search type.

Types of search available:

• Quick Search: marital status, age, height, religion, caste, location etc.
• Advanced Search: education, occupation, income, manglik, body type etc.
• Keyword Search: matches words in profile text.
• Profile ID Search: search using unique profile ID.

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MatrimonyManagement is eager to help you find your partner quickly. Our customer care team is available 24×7.

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Mutual Match gives you a list of members whose preferences match your profile and vice-versa.

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Safety Tips link in footer helps you understand safe communication online and offline. Click here

• Stage of Online communication: To Do / Not to do
• Stage of Offline communication: To Do / Not to do

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Ways of payment accepted:

• Online Options
  • Credit cards (all major cards)
  • Net banking (Citibank, ICICI, HDFC, AXIS, IDBI, Federal, PNB, etc.)
• Other Easy Options
  Free home collection of cheque/draft in 717 cities.

Can I pay online by credit card?
Yes. Click here to upgrade.

Is online payment secure?
Yes. SSL + 128-bit encryption. Card details are not stored.

Membership activation time?
Credit card: within 12 hours. Cheque/DD: within 5 working days.

Refund policy?
Generally no refunds. Exceptions only at management discretion.

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